Customer Support Manager Di PT Software Seni

Lowongan Kerja Terbaru Yogyakarta 2014 - Kumpulan Informasi Lowongan Pekerjaan Terbaru untuk SMA/SMK,Diploma dan Sarjana / S1,untuk semua jenis pekerjaan yang di tawarkan.Lowongan Kerja Terbaru Yogyakarta 2014 Berikut ini Lowongan Pekerjaan Terbaru Selengkapnya.

Lokasi : Yogyakarta
Nama Perusahaan :PT Software Seni
Kualifikasi :ooking for an experienced and dedicated person to fill our Customer Support Manager position, managing a team who provide customer support for western clients.  What we offer at SoftwareSeni:

• Very competitive salary
• Standard benefits such as THR,  Jamsostek and health insurance
• Profit sharing
• Career development and training
• English training on-going
• A great team environment with lots of activities, pudding day, badminton and futsal.

  Key Responsibilities:

• People Management - Motive and manage 6+ customer support staff. Grow team members abilities through effectiven coaching and support
• Customer Service Management - Improve efficiencies in tools, training, processes, reporting and employee engagement techniques. Facilitate customer resolution for escalated tickets before they reach the General Manager.
• Reporting and measurement - Provide service outcome reports and recommend changes along with weekly stats for all team members.
• Implement Staff Troubleshoot System - A system that helps staff troubleshoot client issues.      
• Staff Output Management - Provide analytics and feedback around the output of staff for our client. Recommendations on how they can manage staff better.

  Requirements:

• Excellent English skills (written and verbal)
• Experience managing customer enquiries and problems, for over 1 year
• Experience managing a small team of people doing customer support
• Strong attention to detail and troubleshooting skills
• A Bachelor's Degree, Computer Science/Information Technology, Business Studies/Administration/Management or equivalent.
• Be very customer service orientated

Demikian Informasi Lowongan Kerja Terbaru Yogyakarta 2014 yang dapat kami sampaikan. semoga Informasi ini dapat bermanfaat dan membantu anda yang sedang mencari pekerjaan di daerah Jakarta Selatan dan juga sekitarnya. Kami juga merekomendasikan anda untuk membaca Lowongan Kerja Terbaru Bank BCA 2014 untuk pilihan lainnya. Terima Kasih atas kunjungannya.Tips untuk menghindari penipuan adalah dengan melihat alamat email untuk pengiriman curriculum vitae. Apakah itu bersumber dari email gratisan atau email asli perusahaan PT Software Seni. Jika anda merasa Iklan pada bidang diatas adalah penipuan, maka jangan dilamar. di atas kami rangkum dari jobstreet dengan alamat http://m-id.jobstreet.co.id/indonesia/job-detail.php?gjid=13613467.